Customer Service and Shopping Information

Contact Us

Art By Diane
1523 Crest Drive
Encinitas, CA 92024
FAX:1-760-944-1644
Email: info@artbydiane.com

Satisfaction Guaranteed:

I guarantee the absolute satisfaction of the products. All items carry a 30-day money-back quarantee.

If you are not satisfied for any reason with your painting or print, please return it within 30 days of receipt and I will gladly accept it for an exchange, credit or refund of the full price of the artwork.

How To Order

By Internet:

I am happy to process your order on-line via my secure server. After placing the artwork(s) of your choice in your shopping basket, you can review and edit your choices and proceed to checkout.

Here, you will provide your billing and shipping information and submit your order. I will then send you an e-mail order confirmation.

By E-Mail:

Drop me a line at info@artbydiane.com
and I will gladly process your order via e-mail or by phone. Forms of payment accepted

• Check
• PayPal

Return Policy

To return the product, I will arrange for UPS to pick up of your package. Use the packaging the item came in to return your art work.

Items should returned with:

• The certificate of authenticity
• A copy of your invoice
• A brief explanation stating why you are not satisfied with your purchase

If your order is damaged in shipment, please keep the package it came in and contact me immediately. I will gladly replace it with a new selection of your choice or refund you the cost of the purchase.

You will be responsible for the return shipping costs unless the item was delivered damaged.

You may also contact me via FAX at:1-760-944-1644 or write me at 1523 Crest Drive, Encinitas, CA 92024

Privacy Policy

I am dedicated to protecting your privacy. I'll attempt to give you as much control as possible over your personal information. If you have any questions about my policies, please e-mail me at info@artbydiane.com

Worried about shopping over the Internet?

It is statistically safer to use your credit card over the Internet than it is to use it in a restaurant or department store.

Because I care about the safety of your credit card transaction, Art by Diane uses Stronghold secure server, currently the second best selling secure server software, and in my opinion, technically the best product.

It supports industry-standard 128-bit SSL encryption and is administered by Yahoo! Store.